Shipping policy

1. Processing Time Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

2. Delivery Timeframe Standard delivery takes 2–5 business days from the date of dispatch. Please note that delivery times are estimates and may vary depending on your location and courier availability.

3. Possible Delays While we strive to deliver within the standard timeframe, delays may occasionally occur due to high order volumes, courier service disruptions, adverse weather conditions, public holidays, or other circumstances beyond our control. We appreciate your patience and understanding in such situations.

4. Shipping Confirmation Once your order is dispatched, you will receive a confirmation with tracking details (where available) so you can monitor your delivery.

5. Incorrect Address SHEGLOSS is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping addresses provided at checkout. Please double-check your details before placing an order.

6. Lost or Damaged Parcels If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date. We will work with the courier to resolve the issue, though SHEGLOSS is not liable for losses caused by third-party courier services.

7. Contact Us For shipping inquiries