Terms of service

1. Acceptance of Terms By accessing or using shegloss.com, you agree to be bound by these Terms of Service. If you do not agree, please do not use our site. SHEGLOSS reserves the right to refuse service to anyone at any time.

2. Products & Pricing All product descriptions, images, and prices are subject to change without notice. We reserve the right to discontinue any product at any time. Prices are listed in BDT unless otherwise stated.

3. Orders & Payment By placing an order, you confirm that all information provided is accurate. SHEGLOSS reserves the right to cancel or refuse any order at our sole discretion, including cases of suspected fraud, pricing errors, or stock unavailability. Payment must be completed before orders are processed.

4. Shipping & Delivery Estimated delivery times are provided as a guide only. SHEGLOSS is not liable for delays caused by third-party carriers, customs, or circumstances beyond our control.

5. Returns & Refunds Returns and refunds are accepted only in accordance with our Return Policy. SHEGLOSS reserves the right to assess the condition of returned items and decline refunds that do not meet our criteria. We do not accept returns on opened beauty products for hygiene reasons.

6. Intellectual Property All content on shegloss.com — including logos, images, text, and product descriptions — is the exclusive property of SHEGLOSS. Unauthorized reproduction, distribution, or use is strictly prohibited.

7. User Conduct You agree not to misuse our website, attempt unauthorized access, or engage in any activity that disrupts our services. SHEGLOSS reserves the right to terminate access for any violation.

8. Disclaimer of Warranties Our products and services are provided "as is." SHEGLOSS makes no warranties, express or implied, regarding fitness for a particular purpose or uninterrupted service.

9. Limitation of Liability To the fullest extent permitted by law, SHEGLOSS shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our site or products.

10. Indemnification You agree to indemnify and hold SHEGLOSS harmless from any claims, damages, or expenses arising from your violation of these Terms.

11. Changes to Terms We reserve the right to modify these Terms at any time without prior notice. Continued use of our site after changes are posted constitutes your acceptance.

13. Contact Us For any questions.